Comprehensive Guide to Troubleshooting AirPods Max Head Detection Issues

Experiencing issues with the head detection feature of your AirPods Max can be frustrating. This guide provides steps to troubleshoot and potentially resolve these issues.

1. Reset Your AirPods Max

  • Why: Resetting can fix glitches and bugs.
  • How: Hold down the Noise Control and Digital Crown buttons for 15 seconds. Release when the LED indicator flashes amber and then white.

2. Restart Your AirPods Max

  • Why: Helpful in resolving various issues.
  • How: Press and hold the Digital Crown and Noise Control buttons simultaneously until the LED light flashes amber. The AirPods Max will turn off and on again.

3. Check Head Detection Settings

  • Why: The feature might be disabled.
  • How: Go to iPhone settings > Bluetooth > AirPods Max information icon. Scroll down to find automatic head detection and ensure it's enabled. If it's already enabled, toggle it off and on a few times.

4. Update Your AirPods Max

  • Why: Outdated firmware can cause glitches.
  • How: Connect your AirPods Max to your iOS device. Go to Settings > General > About > AirPods Max. Check the firmware version and update if necessary.

5. Contact Apple Support or Visit an Apple Store

  • Why: If none of the above steps work, professional assistance may be required.
  • How: Contact Apple support for guidance. They might suggest a repair or replacement, especially if your device is still under warranty.

Additional Tips:

  • Community Insights: Users on Apple's community forums and MacRumors forums have shared varied experiences with head detection issues. Some resolved their problems with resets or updates, while others needed replacements.
  • Common Problems: Issues like failing to produce sound or losing connection after removal have been reported.


If you're facing issues with the head detection feature of your AirPods Max, follow these troubleshooting steps in order. Should the problem persist, seeking professional assistance from Apple is recommended. Remember, experiences vary, and what works for one user may not work for another.

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