Troubleshooting: How to Fix HomePod Not Finding Music in Apple Music Library

Troubleshooting Guide: How to Fix HomePod Not Finding Music in Apple Music Library

If your HomePod can't find music in your Apple Music library, there are several potential solutions you can try:

  1. Check Your Internet Connection: Ensure that both your HomePod and the device you're using to control it are connected to the same Wi-Fi network and that the connection is stable.

  2. Sign in to Apple Music: Open the Home app on your device, tap the HomePod, and make sure that you're signed in to Apple Music with the same Apple ID that's used on your HomePod.

  3. Restart Your HomePod: Unplug your HomePod, wait for about 10 seconds, and then plug it back in.

  4. Check for Software Updates: Open the Home app on your device, tap the HomePod, tap Software Update, and ensure that your HomePod is running the latest software.

  5. Reset Your HomePod: If the above steps don't resolve the issue, you can try resetting your HomePod. To do this, open the Home app on your device, tap the HomePod, tap Settings, tap General, and then tap Reset.

  6. Reset Network Settings on Your iPhone: On your iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. After doing this, reconnect to your Wi-Fi network.

  7. Remove and Re-add Your HomePod: In the Home app on your iPhone, select the HomePod and remove it from your home. Then, physically unplug your HomePod and plug it back in. Reset the HomePod by touching and holding the touch surface until the swirling light turns red and you hear three beeps. This will factory reset your HomePod. Once the HomePod resets, open the Home app on your iPhone and add your HomePod again.

Remember, if you're still experiencing issues after trying these steps, it may be worth reaching out to Apple Support for further assistance.

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